AUSTIN, Texas— In a continued effort to help ensure its HVAC dealers and distributors are benefiting from industry-changing innovations and programs, Carrier hosted a three-day National Factory Authorized Dealer Meeting and awards celebration in Austin, Texas. Carrier is part of Carrier Global Corporation (NYSE: CARR), the leading global provider of healthy, safe, sustainable and intelligent building and cold chain solutions.
Carrier inducted John Ferguson of Ferguson Veresh, Inc. of Wichita Falls, Texas into its Dealer Hall of Fame. Robert Madden of Robert Madden Industries from Lubbock, Texas received the Carrier Distributor Lifetime Achievement Award and more than 400 dealers received the Carrier President’s Award. These awards were established to recognize dealers and distributors who exemplify exceptional leadership in business management, customer satisfaction, HVAC expertise and operational excellence.
Emmitt Smith, NFL Hall of Famer, businessman and entrepreneur, delivered the event keynote speech and discussed the principles that have helped him succeed both on and off the field.
The meeting featured education-packed training sessions led by industry experts. Each course provided credit hours toward participants’ Carrier Factory Authorized Dealer designation, Carrier’s rigorous standards and training program. Topics included:
- Workforce development to attract HVAC technicians.
- Transitioning from contractor to owner, leadership skills and finance management.
- Excellence in sales, from leads to closing conversations.
“Our National Factory Authorized Dealer Meeting reminds us that we truly have the best in the business,” said Justin Keppy, President, NA Residential and Light Commercial HVAC, Carrier. “The training sessions underscore our commitment to being the industry leader not just in manufacturing, but also in customer service. Congratulations to John Ferguson, Robert Madden and all our President’s Award winners.”
To learn more about Carrier’s Factory Authorized Dealer program and awards, visit www.carrier.com/residential/en/us/why-carrier/carrier-authorized-dealers/.