I love the thrill as my favorite team struggles to drive the ball toward their opponents’
goal line, my excitement growing the closer they get. But how disappointing if, with only
yards to go, my team fails to reach the end zone.
Like in football, HVAC contractors and wholesalers require a strategy and focus to
achieve success. With so many personalities, priorities, and moving parts, it can be
easy to lose sight of the goal line. This is why total customer satisfaction must be our
determination and mission.
With advertising channels becoming increasingly segmented and complicated, positive
reviews and new referrals are the tangible keys to success. So important are they that
all other company initiatives, programs, and even products offered should be vetted by
their effects on these two critical growth catalysts.
In speaking with reputable large-volume dealers across the country, a common theme
emerges: customer satisfaction. Attention to detail matters. Curb appeal is important.
Offering high-quality products that minimize non-billable revisits is fundamental for longterm success.
Line set protection has come a long way since the days of makeshift big-box store
downspouts. A galvanized steel channel may offer utility but often at the cost of visual
appeal. Any deviation from a straight up-and-in leaves the job lacking and the insulation
exposed–and let’s not mention the bees.
Plastic line set covers have been around for years with little improvement. Until now!
Cover Guard is your adjustable, adaptable solution to cover and protect line sets while
saving material and labor expense. The professional-grade base easily snaps closed,
even with the most uneven of surfaces. Small obstructions like gable bump-outs,
stucco bands, or even small pipes are covered in a snap with Cover Guard’s four-stage
adjustable clicks. Peel-and-go film simplifies cleanup and protects unused pieces.
Quick-install ¼-turn cam screws won’t over-torque or crack the fitting as metal screws
can.
Accessories can help to finish strong. Ask your sales rep for Cover Guard and discover
easy-to-install solutions that leverage customer satisfaction on your next high-quality
install. Let Cover Guard help you cross the goal line. www.accoverguard.com
Contributed by Ken Lyons from AC Cover Guard
