Residential Refrigerant is changing again?

  by Rick Kincel, Coburn Supply   Well it was bound to happen, if we wait long enough everything in this industry will change. I have been blessed to have been around for many of these changes and have seen the industry make some great (and not so great)...

KPI’s are the Key to Your Success

  by Lorraine Ball Good marketing is all about the numbers.  The question is which numbers.  Most successful small business owners check their financial statements regularly, monitoring sales, expenses, receivables, accounts payable, overhead and bottom-line...

It’s On My Heart: Survey Says!  

by  Jim Hinshaw   Just had a chance to preview a consumer survey we do every two years for our Alliance members.  It showed some revealing things, some things that I knew, some I didn’t.  Over 4000 responses, all across the nation.  Here are a couple of items...

Why Ain’t There Any Profit?

    by Richard Harshaw Each year, I review the statistics on the HVAC trade in America and each year I see the same basic data.  To be sure, from year to year, the numbers change—but only a little.  Over the last 30 years, I have not seen so much as a 10%...