Why You  Need a Business Soul Mate

  by Lorraine Ball I love running my own business, getting to do things “my way” … most of the time. You see, in order to be successful, I need to also listen to the opinions of others. Who are these “others?” They are people who can complement my weaknesses and...

THE DUCT-FREE ZONE

You are either a good technician or a good businessperson…this has been a long-standing belief in HVAC contracting. The person who is both is a rare commodity who holds the keys to both personal satisfaction and financial success. So, can you be both? Can you learn to...

What Should Your Service Labor Rate Be?

by Richard Harshaw   When I worked for Carrier Air Conditioning in the 1990’s, I was the “heir apparent” to Stu Docter and taught thousands of Carrier and Bryant dealers the financial ideas and methods of Stu. Some of you were in those meetings. Early on, I...