“Pricing Your Service Agreements”

    by Richard Harshaw Most contractors agree that service agreements are a good idea, but most don’t offer them. This is due in part to fear in how to price them— setting a price that is attractive to the customer yet provides enough margin for the...

THE DUCT-FREE ZONE

by Gerry Wagner Training in the COVID era: I think everyone, including me is tired of webinars. As I write this, Zoom stock price is $316.49 a share, $61.49 higher than Microsoft. Who would have guessed that would ever happen? … but who would have guessed a global...

It’s On My Heart: The unexpected

by Jim Hnshaw   We just went thru a horrific winter storm here in Texas. Started to say lovely Texas, but not this last week! It started on Saturday, when we learned a storm of epic proportions was headed our way. We had 5” of snow on Monday, and we reached 0...

HUMANIZE YOUR FACEBOOK BUSINESS PAGE

by Lorraine Ball Even before the pandemic we saw business interactions shifting online. Consumers looked for products and interacted with potential service providers through their website and company Facebook pages. However, when I talk with many contractors they are...