Nov 2, 2023 | Columns, Consultants' Corner
by Jim Hinshaw Just got back from SWE (Service World Expo, our huge convention), which was held at the convention center in Phoenix, Az this year. We used to do this event at a hotel, but it has gotten so large that we have to go to convention centers. It goes on...
Sep 1, 2023 | Columns, Consultants' Corner
by Jim Hinshaw Meet Lesley Paterson, she won a BAFTA (British Academy Film Awards, their version of the Oscars) on Sunday for best adapted screenplay but the BBC cut her acceptance speech from the program. They found time for inane interviews backstage, but not the...
Sep 1, 2023 | Columns, Consultants' Corner
by Lorraine Ball I had the strangest phone call the other day. It was from someone I have known for a long time. I wouldn’t call us friends, but our paths have crossed multiple times over the years so we are acquainted. We chatted for a few minutes. He told me...
Aug 1, 2023 | Columns, Consultants' Corner
by Jim Hinshaw Just had a great experience, I bought myself a Remarkable tablet. I am not a rep for them, no money is involved in telling you about this. What is involved is how customer friendly they made the whole process. Starts with the website, easy to...
Jun 30, 2023 | Columns, Consultants' Corner
by Lorraine Ball In the last decade, social media has dramatically changed how small businesses operate. On the one hand, social media has been a tremendous gift to small business owners. With it, they can reach a wide audience for a fraction of what it cost a decade...
Jun 30, 2023 | Columns, Consultants' Corner
by Jim Hinshaw It has been a rather tough year for lots of people. The economy has slowed, for many of us in the trades that has impacted our business. Even more of an impact is the weather, those of us in the HVAC industry are affected by the absence of a harsh...