THE DUCT-FREE ZONE

by Gerry Wagner I am very proud of the GREE mini split troubleshooting curriculum I have created. It represents my 20 years or so of personal experience with inverter mini splits as well as what I have learned from attendees of my training events, Yes, I learn as much...

Is your website doing its job?

Part One by Lorraine Ball As a business owner, you conduct performance reviews of your employees. You evaluate the quality of their work, the objectives you outlined for them, and the results they delivered. But do you hold your website to the same standard? Do you...

It’s On My Heart: Exceptional Sales

by Jim Hinshaw Just had a very pleasant experience last week, was shopping at one of the big boxes (OK, it was Costco!) when we walked past the group of independent contractors as you exit.  You know, the window, AC, water treatment folks who sometimes have a...