Aug 2, 2021 | Columns, Consultants' Corner
by Jim Hinshaw Just had a chance to preview a consumer survey we do every two years for our Alliance members. It showed some revealing things, some things that I knew, some I didn’t. Over 4000 responses, all across the nation. Here are a couple of items...
Aug 2, 2021 | Columns, Consultants' Corner
by Richard Harshaw Each year, I review the statistics on the HVAC trade in America and each year I see the same basic data. To be sure, from year to year, the numbers change—but only a little. Over the last 30 years, I have not seen so much as a 10%...
Aug 2, 2021 | Columns, Consultants' Corner
by Lorraine Ball For most of my career both in corporate and as a business owner, Sunday night was always tough. It didn’t matter if it was a busy weekend or a quiet one, around 8 pm the Sunday night stress set in. I could feel myself getting wound up with the...
Jul 5, 2021 | Columns, Consultants' Corner
You are either a good technician or a good businessperson, but it’s hard to be both: this has been a common perception in all the trades for a century or more. Is it urban legend, an old wives’ tale or is it accurate? Well, my experience says it’s generally an...
Jul 5, 2021 | Columns, Consultants' Corner
Jim Hinshaw Thinking about the summer since we are now in it. Full force in some areas, Phoenix set a record this week, longest streak of over 115 degrees since 1865 or so. Five in a row. Here are some ideas on how to work thru the extreme heat, which gives us...
Jul 5, 2021 | Columns, Consultants' Corner
by Dick Harshaw The biggest killer of otherwise healthy HVAC businesses is labor that is out of control. And I don’t mean installers and service techs acting like drug-crazed maniacs. I mean labor that is not properly and efficiently used...
