What Should Your Service Labor Rate Be?

by Richard Harshaw   When I worked for Carrier Air Conditioning in the 1990’s, I was the “heir apparent” to Stu Docter and taught thousands of Carrier and Bryant dealers the financial ideas and methods of Stu. Some of you were in those meetings. Early on, I...

You Can Teach an Old Dog a New Trick

by Lorraine Ball A few weeks ago, I flew to Dallas to buy a new phone for my mother-in-law, Kitzi. With children and grandchildren scattered across the country, the family decided to get her an iPhone so it would be easier for her to keep up with us through pictures,...

THE DUCT-FREE ZONE JULY 2020

by Gerry Wagner 115 VOLT VS 230 VOLT: The GREE mini split product line offers 115 volt single zone mini split systems in the VIREO and the LIVO models. What exactly is the advantage of the 115 volt vs 230 volt system, if any? Well, let’s take a close look…we will use...