Time to Dump the “Handometer”

by Rick Kincel It never ceases to amaze me that in this day of tech devices and instant information that we are still using the “Hand O Meter” for our primary method of measuring CFM. We get calls here at Tech Support every day asking what the Superheat should be on...

Not Everyone Will Love You

by Lorraine Ball When you started your business, you probably assumed you were creating a product which people would like. If they didn’t, you wouldn’t have much success. But people have different tastes, preferences, and needs. So if you are really honest, you know...

It’s On My Heart: Lessons from a Tragedy

By Jim Hinshaw   By now we have all heard of the Southwest airline flight in April that had an engine explode, sending shrapnel into the body of the plane, shattering a window and nearly sucking a passenger out that same window. She later died from her injuries,...

THE DUCT-FREE ZONE-HOW HIGH IS HIGH

By  Gerry Wagner I started in this wonderful industry of ours helping my father who was in the boiler manufacturing business his entire career. Dad and I had a joke that said you would “never install a heat pump north of Richmond, Virginia”…back in the ‘70s heat pumps...

Carpet Bomb Your Way to Sales

Carpet Bomb Your Way to Sales   What is carpet bombing? Ask a military professional or student of history this question and they will tell you Carpet Bombing is a tactic used when your objective is to reach every part of a selected area of land. This is usually...

It’s On My Heart: Make a Difference!

by Jim Hinshaw   On a recent flight from Denver, had a great experience on Delta. As I came into the cabin, the flight attendant made a positive impression. Stephen Chung was alert, greeting each of us individually, had an engaging smile, and you could see in his...