Jul 5, 2021 | Columns, Consultants' Corner
You are either a good technician or a good businessperson, but it’s hard to be both: this has been a common perception in all the trades for a century or more. Is it urban legend, an old wives’ tale or is it accurate? Well, my experience says it’s generally an...
Jul 5, 2021 | Columns, Consultants' Corner
Jim Hinshaw Thinking about the summer since we are now in it. Full force in some areas, Phoenix set a record this week, longest streak of over 115 degrees since 1865 or so. Five in a row. Here are some ideas on how to work thru the extreme heat, which gives us...
Jul 5, 2021 | Columns, Consultants' Corner
by Dick Harshaw The biggest killer of otherwise healthy HVAC businesses is labor that is out of control. And I don’t mean installers and service techs acting like drug-crazed maniacs. I mean labor that is not properly and efficiently used...
Jul 5, 2021 | Columns, Consultants' Corner
by Lorraine Ball Or maybe it is just your headline. Did the subject of this article get your attention? If you are reading this, then the answer is yes. That is the whole point. It doesn’t matter how interesting your content is, if the headline doesn’t grab attention,...
Apr 30, 2021 | Columns, Consultants' Corner
by Lorraine Ball Are you ready for economic recovery? This is not my first rodeo. After 19 years in business I have learned how to hold on when a downward economy tries to buck you off and how to enjoy the ride around the ring when it cycles up. For many of us 2020...
Apr 30, 2021 | Columns, Consultants' Corner
by Richard Harshaw Most contractors agree that service agreements are a good idea, but most don’t offer them. This is due in part to fear in how to price them— setting a price that is attractive to the customer yet provides enough margin for the...
