Jan 2, 2019 | Columns, Consultants' Corner
Part One by Lorraine Ball As a business owner, you conduct performance reviews of your employees. You evaluate the quality of their work, the objectives you outlined for them, and the results they delivered. But do you hold your website to the same standard? Do you...
Jan 2, 2019 | Columns, Consultants' Corner
by Jim Hinshaw Just had a very pleasant experience last week, was shopping at one of the big boxes (OK, it was Costco!) when we walked past the group of independent contractors as you exit. You know, the window, AC, water treatment folks who sometimes have a...
Dec 2, 2018 | Columns, Consultants' Corner
by Gerry Wagner A chain is only as strong as its weakest link. We have all heard that saying before and for many, the weakest link in the mini split system has been the flare connections at the indoor and outdoor units. Let’s be honest with each other, for whatever...
Dec 2, 2018 | Columns, Consultants' Corner
by Jim Hinshaw Just had a trip to Minneapolis, traveled with a distributor rep for two days. Al Weber is a seasoned veteran, does a great job as territory manager working that area. He sees dealers of all sizes, from guys who are working out of their house to...
Dec 2, 2018 | Columns, Consultants' Corner
by Lorraine Ball Just because you can cook, it doesn’t mean you should run a restaurant. My husband is an amazing cook. He reads recipes, comes up with his own variations, blending and layering ingredients in new and delicious ways. Even though he is amazing in...
Nov 1, 2018 | Columns, Consultants' Corner
by Jim Hinshaw I travel the nation, California to the East Coast. Talk to contractors all sizes and shapes. Just had a great conversation with a client who had a great summer, hit new highs for sales and profits, made it happen. Turns out the summer was long, and...
