It’s On My Heart: Service Today 

    by Jim Hinshaw Just had an interesting thing happen on my AA flight from Phx to Dfw. I was flying out at 5:30, saw there was a 4:25 flight, started to get on it, but found no isle seats, mostly middle seats, so did not even try.  That flight was cancelled one hour...

Why you need a SWOT

  by Lorraine Ball There are two important facts about owning a business: You won’t be good at everything Some things are beyond your control. These truths shouldn’t make you give up. Instead, I want you to take a closer look at your business...

THE DUCT-FREE ZONE

by Jerry Wagner IS THE HEAT PUMP A JOKE? As many of you know, I got my start in the HVAC trade / industry at the HydroTherm Boiler Company. The man I commonly refer to as my father, Elwood Weaver, the Executive Vice President and ultimately a part-owner in HydroTherm,...

It’s On My Heart: Changes in the Wind. 

by Jim Hinshaw   As they say in Texas, we have a “Blue Northerner” coming toward us.  OK, so not sure if they say that anywhere, but a cowboy once used that expression, and I have been looking for a chance to use it for a decade or more.  What it means is, we...

It’s On My Heart: Bill Porter Part 3

by Jim Hinshaw   So here are the last 5 lessons from shelly Brady’s book: Ten Things I Learned from Bill Porter.  More concepts that can help us improve our results and even our lives.   Know your limits and reach past them.  When Bill was in high school, he...

Best Idea Doesn’t Always win!

by Lorraine Ball Too often business owners have brilliant ideas but don’t think through all the steps necessary to turn their ideas into reality. The result… failure or mediocre performance when there could have been extraordinary success. Whether you are...